Ruma, Save Kovačevića 22, Serbia info@iplus.rs
+381 69 402 5022 +381 61 274 25 74

Privacy policy and GDPR

How we collect, use and protect your personal data — in line with the GDPR (EU Regulation 2016/679).

Your privacy matters to us. This policy explains what personal data we collect, why we collect it and how we protect it, as well as the rights you have. Last updated: 12.10.2026.

1. Data controller

The controller of your personal data is Inox Plus 022, with its seat at Ruma, Save Kovačevića 22, Serbia.

Contact for privacy matters: info@iplus.rs, phone +381 69 402 5022 or +381 61 274 25 74.

2. What data we collect

We collect only the data we need to answer your enquiry and provide our service:

  • data you provide yourself — name, email address, phone number and the content of your message;
  • technical data — IP address, browser and device type, date and time of visit;
  • your cookie choice, stored in your browser.

3. Legal basis and purpose

We process your data on the following legal bases (GDPR, Article 6):

  • Legitimate interest — to answer your enquiry and provide information about our products and services;
  • Performance of a contract — when you order a product or service and we arrange delivery and installation;
  • Consent — for non-essential cookies; you may withdraw it at any time;
  • Legal obligation — when we are required to keep data under applicable regulations.

4. Cookies

Our website uses cookies and browser local storage for correct operation and to remember your consent. See the detailed overview in our Cookie policy.

5. Sharing with third parties

We do not sell or rent your data. We may share it only with trusted service providers that help the website and our business run:

  • our website hosting provider;
  • Google (Google Fonts, Google Maps) — which may process technical data in line with their own privacy policy.

6. How long we keep data

We keep enquiry data for as long as needed to respond and, where relevant, to carry out cooperation, and no longer than required by applicable regulations. Cookie data is kept until you delete the cookies or change your choice.

7. Your rights (GDPR)

In line with the GDPR you have the following rights:

  • the right of access to your data;
  • the right to rectification of inaccurate data;
  • the right to erasure (the "right to be forgotten");
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object to processing;
  • the right to withdraw consent at any time.

To exercise your rights, contact us at info@iplus.rs. You also have the right to lodge a complaint with a supervisory authority — in Serbia the Commissioner for Information of Public Importance and Personal Data Protection, and if you are in the EU, the supervisory authority of your member state.

8. Data security

We apply technical and organisational measures to protect your data from unauthorised access, loss or misuse. The website uses an HTTPS connection.

9. Cross-border transfers

Certain service providers (e.g. Google) may process data outside the EU with appropriate safeguards as provided by the GDPR.

10. Changes to this policy

We may update this policy from time to time. The date of the last update is shown at the top of this page.

11. Contact

For all data-protection questions: info@iplus.rs, +381 69 402 5022, +381 61 274 25 74.